Continued from Tuesday’s blog.
There is at least a good dozen books on the shelves today explaining how to tell your story for your business. They center from writing a story to branding an image. However, what is common in all of them is the story format they present. Generally, a five-segmented format that consists of: Problem, Reaction, Action, Trouble, and Resolution. William Shakespeare generally wrote 5 acts that mimicked these five-segmented concepts. But his plays were 2-3 hours long and Strategic Stories are designed and crafted for minutes not hours.
While I really enjoyed Esther K. Choy’s book, “Let the Story Do the Work,” I felt the one element that was missing was the ‘Why.’ Choy did a great job in telling how to craft a story with some great examples; however, the one thing that was understated was the why stories should be told. In Strategic Storytelling, the WHY is the most important element because it explains, teaches, or directs the listener to an understanding of his problem and the direction he needs to take to solve it.
It was said when you were in the presence of Abraham Lincoln you felt his full attention. What he was doing was listening very carefully. After someone spoke he generally paused before he spoke. Too many people today are already at the gate ready to latch out as soon as the other person takes a breath. That’s because they already have the answer and were just waiting for an opportunity to deliver it. Listening is an important skill especially in Strategic Storytelling.
Listening is not a one-way street. A good listener not only listens to the words but observes the body language (facial expressions, hand gestures, body posture) another topic I will cover in future topics. Lincoln would only interrupt to clarify a point. When the person completed his request, demand, or anguish then he would speak. If he decided to use a story for an answer he generally began, “That reminds me of a story I heard . . .”
Lincoln used metaphors both in his negotiations and persuasive arguments. I strongly suggest you read his Gettysburg Address. A two-minute strategic speech that has been admired for the past 155 years. Compare that to Edward Everett who spoke before Lincoln on that same day. Everett’s speech lasted two hours. Lincoln used a Chronological approach to his Gettysburg address. I will cover seven introduction genre’s tomorrow. As a master Strategic Storyteller he was, Lincoln ended his presentation with the most powerful punchline in history. The punchline, not humorous, but so explosive it has been heard down the ages for the past 155 years, “. . .that this nation, under God, shall have a new birth of freedom—and that government of the people, by the people, for the people, shall not perish from the earth.”
Lincoln focused on the living honoring the dead and why their deaths were important. Everett focused on the battle’s place in history. See you tomorrow.